Resume

Robert McGregor

Learning Management Systems Administrator with over a decade of experience managing, configuring, and supporting diverse learning platforms across academic, corporate, and healthcare organizations.

Dec 2025 – May 2026 · Remote

Education Technology Administrator

Partech
  • Directed day-to-day administration of Partech's learning management system, Par Academy (Exceed LMS).
  • Directed day-to-day operations of Partech's Knowledge Base via RightAnswers and Salesforce.
  • Directed day-to-day operations of Partech's Level AI program.
  • Worked with SMEs to create and update courses in Par Academy.
  • Identified and implemented process improvements across all systems.
Key Achievements
  • Developed and created Par Academy's data warehouse.
  • Streamlined the process for onboarding new team members.
  • Helped migrate Partech's knowledge base from RightAnswers to Salesforce.
Apr 2023 – Jul 2025 · Remote

Learning Solutions Administrator

Beal University
  • Directed day-to-day Canvas LMS administration with focus on performance, timely updates, and consistent permissions, roles, and access controls.
  • Installed, assessed, and maintained LTI integrations to expand functionality and enhance instructional delivery.
  • Coordinated with publisher representatives to integrate digital course materials and ensure LMS compatibility.
  • Designed and built Canvas courses, including reusable templates and shells to streamline faculty preparation.
  • Produced video and document tutorials that improved end-user understanding and reduced reliance on live support.
  • Generated weekly reports and fulfilled ad-hoc data requests for instructional and administrative decisions.
Key Achievements
  • Reduced recurring technical issues with a centralized self-service resource hub.
  • Improved course consistency through a standardized Canvas template adopted across multiple programs.
  • Led development of a scalable course-creation process aligned with instructional-design best practices.
Aug 2021 – Feb 2023 · Remote

IT Application Administrator

CooperSurgical
  • Oversaw daily operation and stability of the Bridge and Docebo LMS, ensuring smooth navigation and dependable access organization-wide.
  • Designed and administered SCORM-compliant courses to meet internal training and regulatory requirements.
  • Authored and implemented SOPs to standardize administration, improve onboarding, and maintain consistent content management.
  • Provided Tier 1 technical assistance, diagnosing issues and coordinating with higher-level support teams as needed.
Key Achievements
  • Led the end-to-end migration from Docebo to Bridge with minimal disruption.
  • Consolidated training modules into a unified Bridge structure, improving onboarding and progress tracking.
  • Designed and facilitated CRM and ERP training programs, improving adoption and efficiency.
May 2013 – Jul 2021 · Port Huron, MI

Director of Academic Technology

St. Clair County Community College
  • Served as lead administrator for Canvas LMS, overseeing setup, updates, integrations, and user management.
  • Managed multiple ed-tech platforms including EvaluationKit and Respondus, aligned with instructional goals and reporting needs.
  • Led online course development and collaborated with faculty on instructional quality and accessibility compliance.
  • Coordinated iPad deployment for nursing and biology departments to enhance hands-on learning.
  • Represented the college in Michigan Colleges Online (MCO) and managed semesterly data uploads and technical coordination.
Key Achievements
  • Directed the Blackboard→Canvas migration, leading data transfer, faculty training, and course redevelopment.
  • Implemented a school-wide iPad loan program to expand student technology access.
  • Created the vision and secured funding for the Online Learning Innovation Room.
  • Streamlined the SME–instructional designer collaboration process for efficient course development.